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Support Desk Event.

  1. Sρίτʃίરε @ 14 Jan 2011 01:57:25 PM
    If you created a ticket, and a Admin, GM reply's back that it shows in you're event log that there has been replied back or closed the ticket.

    +1 or -1?

    Just an idea:smile:
  2. [BD2] King Viper @ 14 Jan 2011 07:46:22 PM
    +1
  3. CoolHandLuke @ 15 Jan 2011 12:13:05 PM
    Even if it just worked like Blackberry Messenger. Where if someone looks at your support ticket, you would get a message sent to you so that you knew it had atleast been acknowledged. I think it would help people filing tickets out because they'd know that someone was looking into their problem, and it would help Admins out because people might be less impatient if they had something tangible that told them someone was looking into their problem.
  4. • Red Man •™ @ 17 Jan 2011 12:13:43 AM
    +1
  5. Deadman @ 19 Jan 2011 11:35:50 PM
    +1
  6. Mitzi Raike @ 23 Jan 2011 06:27:19 AM
    +1